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2016 Speakers

Mary Anne Brelinsky_800x800

Mary Anne Brelinsky

President, EDF Energy Services

Disrupting the Utility Industry & Addressing Today’s Transformational Energy Challenges

Technology advancements and aging infrastructure are creating unprecedented transformational change in the energy space. Both…

Read more >

Denver Broncos quarterback Peyton Manning (18) October 10, 2015.  (Photo: © Eric Lars Bakke/ Denver Broncos)

Peyton Manning

Former NFL Quarterback & Two-Time Super Bowl Champion

Leading a Team to Championship

If anyone knows about leading a team, it’s legendary quarterback Peyton Manning. The NFL’s only…

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Paul Caffery

Senior Director Enterprise Mobility Strategies, PG&E

Utilizing an Agile Methodology to Challenge the Way Utilities Do Business

At PG&E, we have reengineered our work processes and are helping our people reimagine how…

Read more >

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Lloyd Adams

National Vice President, Utilities, SAP

Closing Remarks

Conference Welcome

Leading a Team to Championship

If anyone knows about leading a team, it’s legendary quarterback Peyton Manning. The NFL’s only…

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Greg McKeown

CEO, THIS Inc

Essentialism: The Disciplined Pursuit of Less

The “Way of the Essentialist” isn’t about getting more done in less time, it’s about…

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Joe Burton

Founder & CEO, Whil Concepts, Inc.

The Professional Advantage of Mindfulness

Mindfulness training has taken off around the world for good reason. Thousands of studies have…

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Don Lytle

ERP Technical/Functional Analyst II, Metropolitan Utilities District Omaha

Integrating Click Scheduler with Mapping & Electronic Service Orders for Automated Dispatching

Come learn how Metropolitan Utilities District Omaha increased efficiency with automated order assignment and dispatching…

Read more >

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Gary Hayes

CIO, CenterPoint Energy

Exploring the Path to SAP S/4HANA

CenterPoint will provide lessons learned and perspectives on its “migration prototype” through SAP’s Central Finance.…

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Sue Daulton

Management Analyst, Tacoma Public Utilities

Improving Billing Agent UI Experience While Improving Billing KPIs

This presentation will include the technical activities to achieve project goals and an overview of…

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David Hilario

Change Leadership Consultant, PG&E

Change Leadership & the Mindset Shift: It’s Bigger Than You Think

Our team leveraged a Change Leadership methodology and an internal change team to ensure early…

Read more >

 
 

Thank You to Last Year's Sponsors

 
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Recent Comments

    Disrupting the Utility Industry & Addressing Today’s Transformational Energy Challenges

    Technology advancements and aging infrastructure are creating unprecedented transformational change in the energy space. Both in wholesale and retail markets, energy companies are being forced to be more innovative to meet end-use customer requirements. Customers are becoming more savvy about energy procurement and creative with how they want to solve these challenges. Mary Anne Brelinsky, President of EDF Energy Services, will discuss some of the most disruptive factors impacting our power grids and how successful companies are adapting to embrace these changes

    Leading a Team to Championship

    If anyone knows about leading a team, it’s legendary quarterback Peyton Manning. The NFL’s only five-time Most Valuable Player and a 14-time Pro Bowl selection, Peyton has earned his place among the greatest quarterbacks in league history. During his NFL career, Peyton led the Colts franchise to its first World Championship in 36 years during the 2006 season, earning MVP honors in the Colts’ 29-17 win over the Chicago Bears in Super Bowl XLI. This past season, he led the Denver Broncos to a 24-10 win over the Carolina Panthers in Super Bowl 50, making him the first starting quarterback in NFL history to win a Super Bowl with two different teams. He has also been named Sportsman of the Year by Sports Illustrated in 2013.

    For his actions off the field, Manning was honored as the recipient of the Byron “Whizzer” White Humanitarian Award and the NFL’s Walter Payton Man of the Year in 2005 as well as the Bart Starr Award in 2015. Manning serves as a member of the American Red Cross National Celebrity Cabinet and The Pat Summit Foundation Advisory Board. He and his wife, Ashley, established the PeyBack Foundation in 1999 to promote the future success of disadvantaged youth by assisting programs that provide leadership and growth opportunities for children at risk. The PeyBack Foundation has provided more than $10 million of impact to at-risk youth through its grants and programs since its inception. Manning continues to maintain a strong relationship with St. Vincent’s Children’s Hospital (Indianapolis), which in 2007 was renamed the “Peyton Manning Children’s Hospital at St. Vincent.”


    Join Peyton for this exciting keynote with Lloyd Adams, national vice president, utilities, SAP North America. Lloyd is responsible for sales and customer relations in the SAP utilities North America practice.


    Previously, Lloyd served as chief operating officer for SAP Americas’ regulated industries team, which includes the utilities practice. In this role, his key responsibilities consisted of core operations and all facets of business growth. Additionally, he directly managed a number of teams involved in customer support and business development, including value engineering as well as ecosystem and channels.


    Lloyd also previously served as chief of staff for SAP North America, a role in which he was the point of connection between the office of the president and all parts of the business. In that role, he was responsible for the holistic management of the Regional President’s office, ensuring quick and full execution of programs and communications, balancing the President’s responsibilities to North America employees, customers, and the SAP Executive Board.

    Utilizing an Agile Methodology to Challenge the Way Utilities Do Business

    At PG&E, we have reengineered our work processes and are helping our people reimagine how they think about their jobs and the business. By thinking mobile first, we have changed the business to an agile enterprise on the cusp of the digital era. Living by the principle “fail fast” we were able to develop four apps in 48 hours, a process that used to take months. Although not perfect, end users were amazed at the experience and could provide real-time feedback for improvements. The technology at work for a utility organization should not feel like stepping on to the set of The Flintstones. Using SAP as the core of all our data, we have developed the applications to put information at the fingertips of our employees to make better, cost effective and high value decisions.

    Leading a Team to Championship

    If anyone knows about leading a team, it’s legendary quarterback Peyton Manning. The NFL’s only five-time Most Valuable Player and a 14-time Pro Bowl selection, Peyton has earned his place among the greatest quarterbacks in league history. During his NFL career, Peyton led the Colts franchise to its first World Championship in 36 years during the 2006 season, earning MVP honors in the Colts’ 29-17 win over the Chicago Bears in Super Bowl XLI. This past season, he led the Denver Broncos to a 24-10 win over the Carolina Panthers in Super Bowl 50, making him the first starting quarterback in NFL history to win a Super Bowl with two different teams. He has also been named Sportsman of the Year by Sports Illustrated in 2013.

    For his actions off the field, Manning was honored as the recipient of the Byron “Whizzer” White Humanitarian Award and the NFL’s Walter Payton Man of the Year in 2005 as well as the Bart Starr Award in 2015. Manning serves as a member of the American Red Cross National Celebrity Cabinet and The Pat Summit Foundation Advisory Board. He and his wife, Ashley, established the PeyBack Foundation in 1999 to promote the future success of disadvantaged youth by assisting programs that provide leadership and growth opportunities for children at risk. The PeyBack Foundation has provided more than $10 million of impact to at-risk youth through its grants and programs since its inception. Manning continues to maintain a strong relationship with St. Vincent’s Children’s Hospital (Indianapolis), which in 2007 was renamed the “Peyton Manning Children’s Hospital at St. Vincent.”


    Join Peyton for this exciting keynote with Lloyd Adams, national vice president, utilities, SAP North America. Lloyd is responsible for sales and customer relations in the SAP utilities North America practice.


    Previously, Lloyd served as chief operating officer for SAP Americas’ regulated industries team, which includes the utilities practice. In this role, his key responsibilities consisted of core operations and all facets of business growth. Additionally, he directly managed a number of teams involved in customer support and business development, including value engineering as well as ecosystem and channels.


    Lloyd also previously served as chief of staff for SAP North America, a role in which he was the point of connection between the office of the president and all parts of the business. In that role, he was responsible for the holistic management of the Regional President’s office, ensuring quick and full execution of programs and communications, balancing the President’s responsibilities to North America employees, customers, and the SAP Executive Board.

    Essentialism: The Disciplined Pursuit of Less

    The “Way of the Essentialist” isn’t about getting more done in less time, it’s about getting only the right things done. It is not a time management strategy or a productivity technique. It is a systematic discipline for discerning what is absolutely essential, then eliminating everything that is not, so we can make the highest possible contribution towards the things that really matter. By applying a more selective criteria for what is Essential, the disciplined pursuit of less empowers us to reclaim control of our own choices on where to spend our precious time and energy instead of giving others the implicit permission to choose for us. Essentialism is not one more thing, it’s a whole new way of doing everything. This keynote is a must-hear for any leader, manager or individual who wants to learn how to do less, but better, in every area of their lives. Essentialism is a movement whose time has come.

    The Professional Advantage of Mindfulness

    Mindfulness training has taken off around the world for good reason. Thousands of studies have shown that mindfulness training provides a wide array of health and performance benefits. Global companies are embracing mindfulness training as a competitive advantage for employee resiliency and performance. Join Whil founder and CEO, Joe Burton, as he shares his unexpected journey from Global COO in a public company to a digital wellness entrepreneur. Learn about the tidal wave of mindfulness research that's fueling the hottest topic in stress resiliency and mental wellbeing. Joe will share how attention and awareness practices can help employees reduce stress and anxiety while improving focus, safety and performance.

    Rudy Wolf, Director, Enterprise Change, PG&E will join Joe to share how his utility organization has adopted mindfulness practices into the workplace. PG&E has hired and trained a team of skilled, experienced professionals to apply a holistic approach for leading change that goes well beyond the typical realm of change management. The approach combines project leadership, project governance, and personal development along with a new way of thinking about the change to help impact individuals and their leadership. This is all done by leveraging a repeatable, disciplined approach that can be taught and used by anyone who is willing to learn. Rudy will share how mindfulness practices have led to a safer workplace environment and the positive impact it can have at your utility.

    Integrating Click Scheduler with Mapping & Electronic Service Orders for Automated Dispatching

    Come learn how Metropolitan Utilities District Omaha increased efficiency with automated order assignment and dispatching and reduced work hours involved with order fulfillment. Productivity improved by integrating routing and service areas so appointment frames could be reduced from standard four-hour to two-hour windows. Integration of CRM and ECC provides status updates and location to assist in the dispatching of Emergency Orders to closest technician with desired skills.

    Integration of electronic maps and service orders concurrent with the Click Dispatcher/Scheduler project is a new direction for the company. Once configured correctly, the system achieved many business benefits, including the reduction of time associated with order fulfillment as well as employee resources required to complete tasks.

    Exploring the Path to SAP S/4HANA

    CenterPoint will provide lessons learned and perspectives on its “migration prototype” through SAP’s Central Finance. This will include insights on additional learnings on how to leverage SAP S/4HANA to improve utility financial information and processes by this migration path approach. CenterPoint will provide the audience an understanding, including the pros and cons, of SAP Central Finance for a less disruptive and smooth migration path to SAP S/4HANA, while creating business value.

    Learn how CenterPoint was able to confirm the simplified data model with SAP S/4HANA to improve transparency and traceability, at the same time to harmonize the data structure and process between finance and regulatory views to increase reuse and automation. Additionally, they will share findings on the ability to leverage the embedded planning (BPC) in SAP S/4HANA to support utility’s financial planning, regulatory planning, and rate case processes holistically, to improve the efficiency, and to enable timely analytics and simulation for decision making and effective performance management. Utegration will also provide additional insights about other transformation opportunities.   The objective is to ensure easier adoption of SAP S/4HANA and increase ROI for utility enterprises.

    Improving Billing Agent UI Experience While Improving Billing KPIs

    This presentation will include the technical activities to achieve project goals and an overview of the timeline, change management approach, and results. Information will be shared on billing agent input and collaboration which created an early sense of ownership and adoption. Also included will be the value of analytic tools to manage the large volumes of meter readings, exception handling and billing/invoicing, providing new visibility into all aspects of the Meter to Bill process enabling a sustained level of improvement.

    Learn how Tacoma Public Utilities was able to reduce exception handling from 13.1% to 4% through improvements, automation, and new tools for billing agents. In addition they were able to improve cycle time from 70% on-time billing to 95% while reducing labor costs by 28%. Providing the right tools to your billing agents can increase efficiency and save costs but best of all it’s a positive morale booster.

    Change Leadership & the Mindset Shift: It’s Bigger Than You Think

    Our team leveraged a Change Leadership methodology and an internal change team to ensure early and continuous engagement with the Project Team and user community. We also developed a project leadership structure that ensured change had a seat at the table. Finally, we made a conscious decision to not utilize a “dump and run” mentality by continuing to engage and support users well beyond project deployment.

    Using this methodology, PG&E introduced mobile technology for the first time to over 400 field employees across more than 48,000 miles of natural gas pipeline and retired 2 standalone legacy data systems. Our team also identified and engaged over 1,000 stakeholders, trained and retrained over 500 mobile and back office SAP users, and conducted in excess of over 100 roadshows, site visits, and tech fairs.

    Effective Change execution is greater than shifting the mindset of your stakeholders; it requires a fundamental shift in thought and awareness from the Project Team and Business Leaders from "managing" change to "leading" change.