The utility industry is changing at an unparalleled rate with new players entering the marketplace every day and customers having more choices on how they consume and manage their energy than ever before. To succeed at this digital turning point, utility companies need to design and implement a coherent digital vision with clearly articulated strategies. Utility organizations are also looking to SAP to understand their roadmap of technology so they can begin to adapt and prepare for what’s ahead.
Over the past four months, Eventful Conferences conducted extensive research with industry stakeholders in support of the 11th annual SAP for Utilities conference. The goal was to uncover the top business challenges and priorities for the industry as they relate to people, process and technology, and global utility trends. The project included customer focus groups and numerous one-on-one conversations with over 50 individuals from a wide variety of utilities across the value chain. In addition, key stakeholders from SAP and partner companies shared their insights to further develop the research.
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